Enterprise AI Administration
Dropped call rate
Variable Details · Enterprise Variables
Variable Details
Dropped call rate
PASSEDACTIVE
- Code
VAR-DCR- Owner
- Head of Data Engineering
Governance configuration shown for review and validation. Read-only.
Definition
Share of the subscriber's calls dropped
Details
- Data type
- decimal
- Grain
- Subscriber-month
- Source system
- Mediation / CDR
- Quality status
- PASSED
- Transformation logic
dropped calls / total calls × 100
- Used by (registered)
- Churn Propensity Model; NPS Driver Model
Related Intelligence
Linked governed records
Models using this variable (2)
- NPS Driver Model · Elastic Net Regression (benchmark: Multiple Linear Regression)
- Customer Experience Segmentation Model · K-Means (benchmark: Agglomerative Hierarchical Clustering)
KPIs influenced (1)
Source mappings (same source) (0)
None recorded.
Journeys (1)