XpertGrp Telecom
Executive view across revenue, subscribers, customer experience, network performance and active decisions.
Total revenue (QTD)
USD 142.6M
+2.8%vs budget (Q3 2026, quarter to date) · Previous-period comparison unavailable
EBITDA margin
38.4%
-0.6ppvs plan (Q3 2026 budget) · Previous-period comparison unavailable
Blended ARPU
USD 4.32
+1.9%vs stored prior
Monthly churn
2.9%
+0.2ppvs prior month
Network availability
99.62%
-0.08ppvs target · Previous-period comparison unavailable
Review what changed overnight and what needs your attention today. This opens the briefing only — it does not start a decision journey.
High-value urban prepaid churn up 0.5pp in 30 days
CriticalUSD 6.8M revenue at risk (annualised scope not independently confirmed)
Churn & Retention · Owner: Head of Retention
Johannesburg CBD cluster availability 98.9% (target 99.7%)
CriticalSLA penalty exposure $0.6M; churn driver
Network Performance & Risk · Owner: CTO
Termination rate increase
HighInterconnect cost impact: USD 4.8M — annualised basis not stored.
Interconnect & Roaming · Owner: Head of Carrier Services
New termination rates effective this month
High+$0.4M monthly cost
Interconnect & Roaming · Owner: Head of Carrier Services
Revenue & Profitability
High priorityFinancial Performance | Revenue & ARPU
Open journey
Churn & Retention
High priorityChurn & Retention
Open journey
Customer Experience
High priorityCustomer Experience
Open journey
Network Performance & Risk
High priorityNetwork Performance & Risk
Open journey
Fraud & Revenue Assurance
High priorityFraud & Revenue Assurance
Open journey
Interconnect & Roaming
High priorityInterconnect & Roaming
Open journey
Regulatory & Compliance
High priorityRegulatory & Compliance
Open journey
Subscriber Growth
Medium prioritySubscriber Growth
Open journey
Digital Services & Channels
Medium priorityDigital Services
Open journey
Cost & Capital Optimization
Medium priorityCost Optimization | Capital & Investment
Open journey