Enterprise AI Administration
Trouble Ticketing → complaints.complaint_category
Source-to-Target Mapping · Source-to-Target Mapping
Source-to-Target Mapping
Trouble Ticketing → complaints.complaint_category
ACTIVE
- Code
MAP-07- Owner
- Head of CX Data
Governance configuration shown for review and validation. Read-only.
Source
- Source system
- Trouble Ticketing
- Source object
- ticket
- Source field
- category
Target
- Target domain
- Customer Experience
- Target object
- complaints
- Target field
- complaint_category
Transformation
Map to complaint taxonomy
- Grain
- Complaint-case
- Refresh
- Daily
- Status
- ACTIVE
- Owner
- Head of CX Data
Related Intelligence
Linked governed records
KPIs (0)
None recorded.
Variables (same source) (0)
None recorded.
Models (0)
None recorded.
Journeys (0)
None recorded.