Enterprise AI Administration
Complaint cases
Data Grain Details · Data Grain & Transformations
Data Grain Details
Complaint cases
PASSED
- Code
GR-COMPLAINT- Owner
- Head of CX Data
Governance configuration shown for review and validation. Read-only.
Details
- Grain
- Complaint-case
- Business keys
- complaint_case_id
- Dimensions
- Time; Region; Channel; Category
- Refresh cadence
- Daily
- Transformation summary
- Ticket categorisation
- Aggregation rule
- Count cases
- Downstream consumers
- Complaint rate; NPS Driver Model
- Quality status
- PASSED
Related Intelligence
Linked governed records
Source mappings (2)
Variables created (0)
None recorded.
Downstream KPIs (2)
Models using this grain (0)
None recorded.