Enterprise AI Administration
Contact Center → customer_experience_mart.nps_score
Source-to-Target Mapping · Source-to-Target Mapping
Source-to-Target Mapping
Contact Center → customer_experience_mart.nps_score
ACTIVE
- Code
MAP-25- Owner
- Head of Customer Experience
Governance configuration shown for review and validation. Read-only.
Source
- Source system
- Contact Center
- Source object
- nps_responses
- Source field
- nps_score
Target
- Target domain
- Customer Experience
- Target object
- customer_experience_mart
- Target field
- nps_score
Transformation
Promoters (9–10) minus detractors (0–6), % of responses
- Grain
- Region-day
- Refresh
- Daily
- Status
- ACTIVE
- Owner
- Head of Customer Experience
Related Intelligence
Linked governed records
KPIs (1)
Variables (same source) (1)
Models (2)
- NPS Driver Model · Elastic Net Regression (benchmark: Multiple Linear Regression)
- Customer Experience Segmentation Model · K-Means (benchmark: Agglomerative Hierarchical Clustering)
Journeys (1)