Decision Intelligence
Network Performance & Risk
Prioritise network investment and mitigate service risk.
Mission areas covered:Network Performance & Risk
Stage 1 · Monitor
Network availability
99.62%
-0.08ppvs target · Previous-period comparison unavailable
Dropped call rate
0.84%
+0.06ppvs prior month
Call setup success
98.7%
-0.2ppvs prior month
Data throughput
18.4 Mbps
+3.1%vs stored prior
Congestion rate
6.2%
+0.8ppvs prior month
Site availability
99.48%
-0.10ppvs prior month
Major outage minutes
1,240
+38%vs stored prior
Capacity utilisation
78%
+3ppvs prior month
Johannesburg CBD cluster availability 98.9% (target 99.7%)
high prioritySLA penalty exposure $0.6M; churn driver
Owner: CTO
CBD cluster outages
high priority14 sites exhausted backup batteries.
Owner: CTO
Urban congestion
medium priorityBusy-hour utilisation > 90% on 86 sites.
Owner: Head of Planning
Network availability (%)
Monthly actuals, Apr–Sep