EX

Cross-Platform Intelligence

Value Realization

Track expected value, recorded actuals and measurement-evidence status by decision journey.

Expected value (conditional)

4 periods

2026-04 to 2026-09: USD 1.3M · FY2026: USD 18M · FY2026 H2: USD 5.3M · FY2027: USD 950k

Verified realised value

Not verified

No independently verified measurement

Illustrative actuals

USD 11.33M

3 records · 2026-04 to 2026-09 · illustrative walkthrough evidence, not verified

Legacy recorded (excluded)

USD 2.7M

Supporting approval chronology and measurement evidence are unavailable

Revenue Generated

4 record(s)

expected FY2026: USD 14.2M · FY2026 H2: USD 3.2M

Revenue Protected

1 record(s)

expected FY2026 H2: USD 2.1M

Cost Reduced

4 record(s)

expected FY2026: USD 2.45M · FY2027: USD 950k

Loss Avoided

3 record(s)

expected 2026-04 to 2026-09: USD 1.3M · FY2026: USD 1.35M

Customer Improvement

No records

Not tracked in data

Network Improvement

No records

Not tracked in data

Decisions being tracked

12

12 value records

Decisions at risk

4

Stored status only; verified amount unavailable

Fully realised

Not verified

records lack measurement evidence

Stored actual amounts by type (USD millions)

Expected amounts are not summed here because their periods differ. Customer and Network Improvement have no stored records.

Measurement verification

Not verified

Three amounts carry illustrative walkthrough evidence (fictional inputs, not independently verified). Five legacy amounts are kept but excluded. Verified realised totals and percentages are not calculated.

Expected vs recorded actual by record (USD millions)

Stored actuals are not verified realised benefits; legacy amounts are excluded from current reporting. Records with no actual show no bar.

Value portfolio

Decision journeyOriginating issue / decisionMetric / outcomeBaselineTargetExpectedActualVarianceRealizationPeriodOwnerStatus
Interconnect & RoamingMandate renegotiation with top-3 partnersDECIDE · in progressInterconnect rate renegotiationCost Reduced9.89USD 1.1MConditional projection · Method unavailableUnavailableNot verifiedNot yet measuredFY2026Head of Carrier ServicesOn track
Regulatory & ComplianceApprove USSD + retail re-verification campaignDECIDE · in progressRegulatory penalty avoidanceLoss Avoided00USD 750kConditional projection · Method unavailableUnavailableNot verifiedNot yet measuredFY2026Head of RegulatoryAt risk
Network Performance & RiskApprove CBD power resilience upgradeDECIDE · in progressSLA penalty avoidance (CBD)Loss Avoided98.999.7USD 600kConditional projection · Method unavailableUnavailableNot verifiedNot yet measuredFY2026CTOAt risk
Cost & Capital Optimization4G capacity programme FY2026MEASURE_VALUE · approvedIllustrative walkthrough history4G capacity programme benefitsRevenue Generated012000000USD 12MConditional projectionUSD 9.6MRecorded actual — illustrative evidence180 × 9,500 × 6 − 660,000 · Sites 4G-CA-URB-001..180; excludes subscribers on the churn-retention target listNot verifiedRecorded actual — illustrative evidenceFY2026CTOOn track
Cost & Capital OptimizationSolar hybrid phase 1 (60 sites)MEASURE_VALUE · approvedIllustrative walkthrough historySite energy optimisationCost Reduced10088USD 950kConditional projectionUSD 610kRecorded actual — illustrative evidence60 × 1,450 × 1.25 × 6 − 42,500 · Sites SOL1-001..060 only; phase-2 sites SOL2-001..060 excludedNot verifiedRecorded actual — illustrative evidenceFY2026CTOOn track
Fraud & Revenue AssuranceOngoing revenue-assurance SIM-box blockingMEASURE_VALUE · approvedIllustrative walkthrough historySIM-box fraud interdictionLoss Avoided1.80.9USD 1.3MConditional projectionUSD 1.12MRecorded actual — illustrative evidence23,300,000 × 0.052 − 91,600 · Bypass minutes on blocked SIMs only; excludes recharge, roaming and subscription fraudNot verifiedRecorded actual — illustrative evidence2026-04 to 2026-09Head of Revenue AssuranceRecorded: realised
Subscriber GrowthApprove North region distributor incentive schemeDECIDE · in progressDormant base reactivationRevenue Generated11.610.5USD 800kConditional projection · Method unavailableUSD 120kLegacy recorded amount — excluded from current reportingNot verifiedLegacy recorded amount — excluded from current reportingFY2026CCOAt risk
Customer ExperienceApprove self-service acceleration programmeDECIDE · in progressCare cost reduction via self-serviceCost Reduced4255USD 400kConditional projection · Method unavailableUSD 90kLegacy recorded amount — excluded from current reportingNot verifiedLegacy recorded amount — excluded from current reportingFY2026Head of Customer CareOn track
Digital Services & ChannelsLaunch mobile money + data incentiveDECIDE · in progressMobile money cross-sellRevenue Generated3442USD 1.4MConditional projection · Method unavailableUSD 260kLegacy recorded amount — excluded from current reportingNot verifiedLegacy recorded amount — excluded from current reportingFY2026Head of DigitalOn track
Churn & RetentionLaunch high-value retention campaignDECIDE · in progressHigh-value churn reductionRevenue Protected3.22.6USD 2.1MConditional projection · Method unavailableUSD 780kLegacy recorded amount — excluded from current reportingNot verifiedLegacy recorded amount — excluded from current reportingFY2026 H2Head of RetentionAt risk
Revenue & ProfitabilityApprove mid-tier data repricingDECIDE · in progressPrepaid ARPU uplift (bundle repricing)Revenue Generated4.14.5USD 3.2MConditional projection · Method unavailableUSD 1.45MLegacy recorded amount — excluded from current reportingNot verifiedLegacy recorded amount — excluded from current reportingFY2026 H2Chief Commercial OfficerOn track
Cost & Capital OptimizationApprove solar hybrid phase 2 with capex reallocationACT · approvedSolar phase 2 site energy (expected)Cost Reduced0—USD 950kConditional projectionUnavailableNot verifiedNot yet measuredFY2027CTOOn track

Value by decision journey

JourneyRecordsExpectedRecorded actualVerified realizationStatusPrimary outcome
Revenue & Profitability1FY2026 H2: USD 3.2MUSD 1.45M legacy, excludedNot verifiedOn trackRevenue Generated
Subscriber Growth1FY2026: USD 800kUSD 120k legacy, excludedNot verifiedAt riskRevenue Generated
Churn & Retention1FY2026 H2: USD 2.1MUSD 780k legacy, excludedNot verifiedAt riskRevenue Protected
Customer Experience1FY2026: USD 400kUSD 90k legacy, excludedNot verifiedOn trackCost Reduced
Network Performance & Risk1FY2026: USD 600k—Not verifiedAt riskLoss Avoided
Fraud & Revenue Assurance12026-04 to 2026-09: USD 1.3MUSD 1.12M illustrativeNot verifiedRecorded: realisedLoss Avoided
Digital Services & Channels1FY2026: USD 1.4MUSD 260k legacy, excludedNot verifiedOn trackRevenue Generated
Interconnect & Roaming1FY2026: USD 1.1M—Not verifiedOn trackCost Reduced
Cost & Capital Optimization3FY2026: USD 12.95M · FY2027: USD 950kUSD 10.21M illustrativeNot verifiedOn trackRevenue Generated
Regulatory & Compliance1FY2026: USD 750k—Not verifiedAt riskLoss Avoided

Status heat map — records by journey

On trackAt riskRecorded: realisedNot realised
Revenue & Profitability
1
Subscriber Growth
1
Churn & Retention
1
Customer Experience
1
Network Performance & Risk
1
Fraud & Revenue Assurance
1
Digital Services & Channels
1
Interconnect & Roaming
1
Cost & Capital Optimization
3
Regulatory & Compliance
1

Value by measurement period (USD millions)

Each record stores one measurement period and one cumulative actual — no monthly history — so this is a period comparison, not a cumulative time series. No additional history was invented.

Scenario → decision → expected value → actual

JourneyRecommended scenario outcomeDecisionValue expectedActualStatus
Revenue & Profitability+6% mid-tier repricing — +$3.2M / yrApprove mid-tier data repricing (in progress)

USD 3.2M Revenue Generated

USD 1.45M Legacy recorded amount — excluded from current reporting

On track

Subscriber GrowthDistributor incentives — +80k / monthApprove North region distributor incentive scheme (in progress)

USD 800k Revenue Generated

USD 120k Legacy recorded amount — excluded from current reporting

At risk

Churn & RetentionTargeted retention bundle — $2.1M protectedLaunch high-value retention campaign (in progress)

USD 2.1M Revenue Protected

USD 780k Legacy recorded amount — excluded from current reporting

At risk

Customer ExperienceSelf-service shift — +4 NPSApprove self-service acceleration programme (in progress)

USD 400k Cost Reduced

USD 90k Legacy recorded amount — excluded from current reporting

On track

Network Performance & RiskPermanent power upgrade — 99.75% availabilityApprove CBD power resilience upgrade (in progress)

USD 600k Loss Avoided

—

At risk

Fraud & Revenue AssuranceBulk blocking — $0.3M / month avoidedOngoing revenue-assurance SIM-box blocking (approved)

USD 1.3M Loss Avoided

USD 1.12M Recorded actual — illustrative evidence

Recorded: realised

Digital Services & ChannelsMobile money + data bundle — +$1.4M / yrLaunch mobile money + data incentive (in progress)

USD 1.4M Revenue Generated

USD 260k Legacy recorded amount — excluded from current reporting

On track

Interconnect & RoamingRenegotiate top-3 — $1.1M / yr savedMandate renegotiation with top-3 partners (in progress)

USD 1.1M Cost Reduced

—

On track

Cost & Capital OptimizationReallocate to energy — $0.95M / yr opex saved4G capacity programme FY2026 (approved)

USD 12M Revenue Generated

USD 950k Cost Reduced

USD 950k Cost Reduced

USD 9.6M Recorded actual — illustrative evidence

USD 610k Recorded actual — illustrative evidence

—

On track

On track

On track

Regulatory & ComplianceUSSD + retail campaign — ~85% verifiedApprove USSD + retail re-verification campaign (in progress)

USD 750k Loss Avoided

—

At risk

Scenario outcomes are the stored scenario text (annualised, sometimes different scope); value figures are the stored value-tracking rows. They are shown side by side, not reconciled into a new figure.

Source data, assumptions, methodology & limitations

Source data

  • Value realization records (expected, actual, status, period, owner)
  • Decision cases / Decision journeys (decision and journey link)
  • Scenario library (recommended scenario outcome)
  • Evidence records

Assumptions

  • Recorded actual amounts are displayed without treating them as verified realised benefits.

Methodology

  • Expected values and recorded actual amounts are summed separately; no adjustment or forecasting.
  • Stage 11, Stage 12, the Command Center, CEO Brief and Morning Briefing read the same rows.

Limitations

  • Measurement evidence is unavailable, so verified realised totals, percentages and value-at-risk amounts are not calculated.
  • The table holds four value types; Customer and Network Improvement have no records.
  • One measurement period and one cumulative recorded actual per record — no time series.
  • Value records are linked to decision cases, not to individual alerts; issue relevance is matched by wording.
Forecast horizon: FY2026 measurement periods (H1, H2, full year)Model status: deterministic arithmetic — no AI or machine-learning model.
Evidence typeItemSource
model output

Congestion forecast

214 sites forecast to exceed 85% utilisation within 90 days.

OSS network data
model output

SIM-box detection output

1,240 SIM-box incidents flagged; 91% detection rate.

Revenue assurance data
methodology

Network Performance & Risk methodology

Aggregate availability and KPIs from network counters; Classify outages by root cause; Score sites by risk and revenue exposure.

Finance Planning Dataset
assumption

FX assumption

All figures in USD at a constant planning rate.

Finance Planning Dataset