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Enterprise AI Administration

Dropped call rate

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KPI Details

Dropped call rate

AT RISK
Code
NET_DROPPED_CALL_RATE
Owner
Head of Network Operations

Governance configuration shown for review and validation. Read-only.

Current state

Current value
0.84%
Change
+0.06pp (vs prior month)
Target
No stored target
Reporting period
2026-09
Unit
%
Direction of good
Lower

Definition

Mission area
Network Performance & Risk
Decision journey
Network Performance & Risk
Definition
Share of calls dropped
Formula
dropped calls / total calls × 100
Grain
Site-hour
Sources
OSS / NOC

Governance & Lineage

  1. 0 Sources
  2. 0 Mappings
  3. 0 Variables
  4. 1 Formula
  5. 0 Rules
  6. 0 Models
  7. 4 Scenarios
  8. 3 Actions
  9. 1 Value records
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Related Intelligence

Linked governed records

Formulas (1)

Thresholds / rules (0)

None recorded.

Source mappings (0)

None recorded.

Variables (0)

None recorded.

Models (0)

None recorded.

Scenarios (4)

Actions (3)

  • Deploy mobile generators (interim)Field Operations · Done
  • Place battery orderProcurement · In progress
  • Complete installation on 14 sitesField Operations · Not started

Value (1)

  • SLA penalty avoidance (CBD)At risk

Decision journey

Network Performance & Risk journeyScenario analysisValue realization