EX

Enterprise AI Administration

Customer-Experienced Availability %

Formula Definition · Formula Lifecycle

Formula Definition

Customer-Experienced Availability %

APPROVED
Code
FML-CX-AVAIL
Version
v1.0
Owner
Head of Customer Experience

Governance configuration shown for review and validation. Read-only.

Formula definition

Share of subscriber-minutes with a usable network connection, weighted by traffic.

(Σ subscriber_minutes − Σ impacted_subscriber_minutes) ÷ Σ subscriber_minutes × 100

Details

Unit
%
Grain
Region-day
Source summary
OSS site availability; Mediation CDRs
Effective date
01 Feb 2026
Mission area
Customer Experience

Related Intelligence

Linked governed records

Models (0)

None recorded.

Business rules (0)

None recorded.

Source mappings (0)

None recorded.

Governance history

0 recorded events

No governance events recorded.

Decision journey