Enterprise AI Administration
Complaint count 30d
Variable Details · Enterprise Variables
Variable Details
Complaint count 30d
PASSEDACTIVE
- Code
VAR-COMPL30- Owner
- Head of Data Engineering
Governance configuration shown for review and validation. Read-only.
Definition
Complaints in last 30 days
Details
- Data type
- integer
- Grain
- Subscriber-day
- Source system
- Trouble Ticketing
- Quality status
- PASSED
- Transformation logic
count of complaint cases in rolling 30 days
- Used by (registered)
- Churn Propensity Model; NPS Driver Model
Related Intelligence
Linked governed records
Models using this variable (3)
- Churn Propensity Model · XGBoost
- NPS Driver Model · Elastic Net Regression (benchmark: Multiple Linear Regression)
- Customer Experience Segmentation Model · K-Means (benchmark: Agglomerative Hierarchical Clustering)
KPIs influenced (3)
Source mappings (same source) (0)
None recorded.
Journeys (2)