EX

Enterprise AI Administration

Revenue at Risk Escalation

Business Rule Details · Telecom Business Rules

Business Rule Details

Revenue at Risk Escalation

HIGHACTIVE
Code
BR-REV-RISK
Version
v1.1
Owner
Head of Retention

Governance configuration shown for review and validation. Read-only.

Business definition

Escalate when revenue held by high-propensity subscribers rises sharply.

Rule logic

Condition
revenue_at_risk_month ≥ threshold AND change_30d ≥ 10%
Thresholds
Revenue at risk ≥ $2.5M / month
Downstream action
Raise churn alert; open Churn & Retention decision case
Category
Escalation
Severity
High
Mission area
Churn & Retention
Related journey
churn-retention
Effective date
01 Mar 2026
Last reviewed
15 Aug 2026

Related Intelligence

Linked governed records

Decision journey