EX

Enterprise AI Administration

Governance & Lineage — Blended ARPU

How this KPI is sourced, calculated, governed, predicted and acted on — one traceable chain.

Current value

USD 4.32

No stored target

Mission area

Revenue & ARPU

Decision journey

Revenue & Profitability

Source systems

2

CRM · Billing

Lineage path

From source system to value realization — counts of governed records linked to this KPI

  1. 2 Sources
  2. 3 Mappings
  3. 10 Variables
  4. 1 Formula
  5. 1 Rules
  6. 3 Models
  7. 4 Scenarios
  8. 3 Actions
  9. 1 Value records

Formula

Governed calculation for this KPI

Blended ARPU APPROVED

Average service revenue per active subscriber

service revenue / average active subscribers

Version 1.0 · Grain Subscriber-month · Owner Head of Pricing & Revenue · Sources: Billing, Finance ERP

Source-to-target lineage

Source system, object and field feeding this KPI, and how each is transformed

RoleSourceTransformationTargetGrain / refresh
Average active base (denominator)CRM
subscription.status_change
Classify activations and disconnectssubscriber_movements.gross_adds / disconnectsSubscriber-day · Daily
Tariff groupBilling
billing_subscriptions.plan_code
Map plan_code to governed tariff groupsubscriber_monthly_features.plan_typeSubscriber-month · Daily
Service revenue (numerator)Billing
billing_service_revenue.amount
Sum by revenue_type and billing_period; excludes equipment and VATrevenue_kpi_mart.service_revenueAccount-month · Daily

Business rules

Thresholds that escalate this KPI and the alert each raises

RuleSeverityAlert raised
ARPU Erosion Alert
−2% blended / −5% voice over 3 months
HIGHVoice ARPU erosion

Models

Predictive and simulation models used for this KPI

AI modelValidationSimulation model
High-Value Subscriber Segmentation Model
Gaussian Mixture Model · v0.1
VALIDATION REQUIRED—
ARPU Uplift Model
XGBoost · v2.4
VALIDATION REQUIREDARPU Elasticity Model
Subscriber Behavioral Segmentation Model
K-Means · v0.1
VALIDATION REQUIREDARPU Elasticity Model

Governed variables

Model features derived from the source fields above

Scenarios

Stored scenarios for the Revenue & Profitability journey

  • +10% all bundlesupside
  • +6% mid-tier repricingRECOMMENDED
  • Hold pricesno action
  • Base casebase case

Actions & value

Governed actions and value records for the same journey

  • Configure new tariffs in billingHead of Pricing · In progress
  • Brief channels and update price listsHead of Sales · Not started
  • Monitor take-up and churn daily for 2 weeksRevenue Analytics · Not started
  • Prepaid ARPU uplift (bundle repricing)USD 3.2M expected · USD 1.45M recorded actual — unverified · ON TRACK